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FAQ

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Key Information About Shelby Ranch Trail Rides


-Horse Height: 14.2 hh-16.2 hh
-Tack Type: Western
-Horse Breeds: Registered Quarter Horses, Registered Paint Horses




Skill Levels we have


-Beginner
-Intermediate
-Advanced




Do I need to sign a waiver form?


We require a waiver form to be completed for all riders on our trail rides. An individual of 18 years of age or older must complete a waiver form for any accompanying minors.

You can fill out the waiver form electronically before coming to the ranch. Please note that it is not possible to print the form. If you are unable to fill out the waiver electronically, you will be able to fill it out upon arrival at the ranch.




How do I make a booking?


You can book a trail ride by using our booking section. Send us a Facebook message or contact us if you have any questions.




What methods of payment do you accept?


We accept cash, debit cards, credit cards, and e-transfers (to ponyexpress@shelbyranch.ca).




What is Shelby’s Ranch’s cancellation policy? What happens if there is bad weather?


If you are unable to attend, please provide a minimum of 24 hours’ notice. We ride (light) rain or shine, but if the conditions are terrible (such as heavy showers, thunderstorms, or icy trails), we will contact you as early as possible to reschedule.




At what time should I arrive for my ride?


Please arrive at the start time of your booking. Upon your arrival at the ranch, you will fill out a waiver form and receive instructions for your ride.




What should I wear? Is there anything specific that I should bring?


Wear comfortable clothing that suits the weather conditions, including long pants. Please do not wear shorts, a skirt, or a dress. Make sure to wear boots with a slight heel or running shoes. Open-toed shoes (such as sandals), Crocs, and high heels are not permitted.

We provide helmets, and require that all riders wear them. If you choose to bring your own riding helmet, it must be current and ASTM/SEI-certified.
We recommend that you bring a water bottle, a snack, sunscreen, and insect repellent (depending on the season).




What to bring for summer and march-break horse camps


Riders should bring a change of clothes just in case, boots with a slight heel or running shoes, comfortable clothes (pants) according to the weather, a snack, sunscreen, a hat, and insect repellent.

Please complete the forms to let us know if you have any food allergies, health conditions or important information we should know about.